Security & Data PrivacyBuilt for Professionals

At Feather, we understand that for CPAs and tax professionals, data is sacred. You handle sensitive financial information that requires more than just standard protection. It requires an architecture built on the principles of Privacy by Design.

Why Feather Exists

Standard consumer models often lack the guardrails necessary for professional accounting. Feather was purposefully built to provide accuracy, up-to-date research, and highly secure document handling, critical requirements that general-purpose AI models are not designed to meet.

Institutional-Grade Infrastructure

Feather is powered by Google Cloud Platform (GCP), the same secure-by-design infrastructure trusted by global leaders like Goldman Sachs, Wells Fargo, United Airlines, and Capital One. By leveraging the same environment that protects Intuit, KPMG, EY, PwC, and Thomson Reuters OneSource, we ensure your firm’s data is protected by the most robust physical and digital defenses in the world.

Our Privacy Commitment

  • Gemini Enterprise Models: We utilize Google's Gemini models via Vertex AI. Unlike consumer AI tools, our models are isolated and governed by enterprise-grade service-level agreements that are SOC 2 and HIPAA compliant.
  • Zero AI Training: We strictly never use your data to train or improve the underlying AI models. Your proprietary information and client data remain yours alone.
  • Encryption at Rest & in Transit: Your data is encrypted at all times. It remains private, secure, and inaccessible to unauthorized parties.
  • Data Minimization: We only collect what is essential to provide our service (e.g., name, email, and Stripe payment processing).
  • Customer Isolation: Our architecture ensures strict separation of customer data, preventing any "cross-talk" between accounts.

The AI Privacy Gap: How Feather Protects You

Standard consumer AI models often pose a "leakage" risk where data is repurposed for training. Feather was built specifically to close these gaps for the accounting profession. Rather than relying on basic redaction, which can strip away the context needed for accurate research, Feather utilizes Google's Vertex AI, a platform engineered for highly regulated industries.

Your data is protected through three primary layers:

  • Enterprise-Grade Isolation: We use Gemini models via Vertex AI. By contract, your data is never used to train or improve the underlying models; your inputs remain your intellectual property.
  • SOC 2 & HIPAA Compliance: Our infrastructure adheres to the SOC 2 framework, the gold standard for financial security. Our environment is also HIPAA-ready for handling sensitive personal information.
  • Validated Product Security: Our SOC 2 compliance specifically covers our two core pillars: The Assistant (your AI research interface) and The Safe (your private, encrypted document repository).

By bypassing the risks of consumer-grade AI, Feather delivers the precision CPAs require within a secure environment that general-purpose models cannot provide.