Manually creating an expense account for every new hire is exactly the kind of repetitive task that pulls your HR and finance teams away from more important work. Connecting your HR platform directly to Expensify not only automates this process but also ensures policies are assigned correctly from day one. This guide will walk you through the different ways to set up this integration, provide a step-by-step walkthrough for the most common method, and cover how to troubleshoot any issues you encounter.
Why Integrate Expensify with Your HR Onboarding System?
Connecting your HR information system (HRIS) to your expense management software solves several key administrative headaches. Once linked, the flow of new hire data becomes automatic, creating a unified and efficient onboarding process. The benefits are felt immediately across several departments.
For HR and finance teams, the primary advantage is the elimination of manual data entry. Instead of keying in a new employee’s name, email, department, and manager information into Expensify, the integration pulls this data directly from the HR platform as soon as the person is hired. This simple automation achieves three things:
- Saves Time: It removes a tedious, multi-step process for every new employee, freeing up staff to focus on strategic tasks like training, financial analysis, or team support.
- Reduces Errors: Manual entry is prone to typos. An incorrect email can delay a new hire’s access, and a wrong department assignment can lead to miscategorized expenses and incorrect approval workflows. Automation ensures data accuracy.
- Enforces Compliance Instantly: You can set rules to automatically assign new hires to the correct expense policy based on their role, department, or location. This ensures everyone understands spending limits and rules from their first day, reducing out-of-policy expenses later on.
For new hires, this seamless process contributes to a better onboarding experience. They receive their Expensify invitation automatically, can access their corporate card if applicable, and have clear guidance on expense policies without needing to ask. It shows that the company is organized and has invested in efficient systems, a positive first impression.
The Four Main Ways to Connect Expensify and HR Platforms
Depending on the software you use and your technical resources, you can connect Expensify and your HR system in a few different ways. Each method offers a different balance of simplicity, cost, and flexibility.
1. Native Integrations
A native integration is a direct, pre-built connection between two software applications. Expensify offers native integrations with several popular payroll and HR platforms, such as Gusto and Rippling. Setting these up is typically straightforward and managed from within the Expensify settings.
- How it works: You authorize the connection between the two platforms, and they communicate directly without needing a middleman tool. Data fields are often pre-mapped for you.
- Best for: Teams who already use an HR platform that has a direct, officially supported integration with Expensify.
- Pros: Easiest to set up, generally a reliable connection, and included with your software subscription.
- Cons: Limited to the specific HR systems that Expensify has chosen to build an integration for.
2. Third-Party Connector Platforms
If a native integration isn't available, third-party connector platforms like Zapier or Workato are an excellent alternative. These tools act as bridges, allowing you to create automated workflows (often called "Zaps" or "Recipes") between thousands of different applications, including nearly every major HR platform, such as BambooHR or Zenefits.
- How it works: You define a "trigger" (e.g., "New Employee is created in BambooHR") and a corresponding "action" (e.g., "Invite User in Expensify"). You then map the data fields between the two apps.
- Best for: Companies whose HR platform doesn't have a native Expensify integration or those who want more control over the specific data and workflow logic.
- Pros: Extremely flexible, connects a vast number of apps, allows for multi-step, complex workflows.
- Cons: Requires an additional subscription for the connector tool, setup is more involved than a native integration, and data sync speed can depend on your subscription plan.
3. Marketplace Apps and Plugins
Many software applications, including both Expensify and various HR platforms, have their own "app marketplace." You can often find connectors built by either the software company or a trusted third-party partner. Think of it like an app store for your business software.
- How it works: You browse the marketplace within your HR system or Expensify, find the relevant app, and install it. The setup process is usually guided and simpler than building a custom workflow.
- Best for: Finding purpose-built solutions for a specific function or HR system that isn't natively supported.
- Pros: Often easy to install and specifically designed to solve one problem well.
- Cons: There may be an extra cost for the app, and its features could be more limited than a fully custom integration.
4. Custom API Integration
For maximum control and tailored functionality, you can build a custom integration using the application programming interfaces (APIs) provided by Expensify and your HR platform. This is the most technically demanding option and is usually reserved for larger companies with in-house developers or an IT team.
- How it works: A developer writes code that uses the rules and tools provided by each platform's API to send data back and forth exactly as your business requires.
- Best for: Organizations with unique workflow requirements, high transaction volumes, or the need to sync custom data fields not supported by other methods.
- Pros: Complete control over every aspect of the data sync and workflow logic.
- Cons: Requires significant developer resources, ongoing maintenance, and a substantial budget.
Step-by-Step Guide: How to Automate Onboarding with Zapier
Using a third-party connector like Zapier is the most common and versatile method for integrating systems. Let's walk through building a simple workflow to automatically invite a new hire from your HR system to Expensify.
Prerequisites
Before you begin, make sure you have the following:
- Admin access to your company's Expensify account.
- Admin access to your HR platform (e.g., BambooHR, Personio, etc.).
- An account with Zapier (a free plan is often enough to get started).
Step 1: Choose Your Trigger App and Event
Your trigger is the event that starts the automation. In this case, it’s a new person being hired.
- Log in to your Zapier account and click "Create Zap."
- Search for and select your HR platform as the trigger app (e.g., "BambooHR").
- For the "Event," choose the option that signifies a new hire, such as "New Employee" or "New Teammate."
- Click "Continue" and follow the prompts to sign in and connect your HR account to Zapier.
Step 2: Test Your Trigger
Zapier needs to fetch sample data to ensure the connection works and to give you a record to use for mapping fields in the next step. Click the "Test Trigger" button. Zapier will pull in data from the most recent new hire entry in your HR system. Review the data to make sure it looks correct before continuing.
Step 3: Choose Your Action App and Event
Your action is what you want to happen automatically. Here, we want to create and invite the new user in Expensify.
- Click the "+" button to add a new step and search for "Expensify."
- Select it as your action app.
- For the "Event," choose "Invite User."
- Click "Continue" and sign in to connect your Expensify account to Zapier.
Step 4: Map Your Data Fields
This is the most critical part of the setup. You need to tell Zapier which information from your HR system should go into which field in Expensify. Zapier will show you the fields available from Expensify, and you can map them by selecting the corresponding data from the "Test Trigger" step.
- Employee Email: Click into this field and select the "Work Email" field from your HR system's data.
- Manager Email: Map the "Manager's Email" field. This is important for setting up approval workflows correctly.
- Policy Name: Select the expense policy you want this new hire assigned to. You can either select a default policy or, in more advanced Zaps, use "Paths" or "Filters" to assign different policies based on the new hire's department or role.
Fill out any other necessary fields, like First and Last Name. Once you're finished, click "Continue."
Step 5: Test and Publish Your Zap
Zapier will show you a summary of the data it's about to send to Expensify. Double-check that everything is mapped correctly. Click "Test & Continue." This will send a real invitation to the email address from your test data. If it works, you'll see a success message. Now you're ready to click "Publish" to turn the workflow on.
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Best Practices and Common Problems
Once your integration is live, a few best practices can keep it running smoothly.
- Your HRIS is the Source of Truth: Always make employee updates (promotions, department changes, terminations) in your HR system first. A well-built integration should be able to update Expensify automatically when a change occurs in your HRIS.
- Create Offboarding Workflows Too: In addition to onboarding, set up an automation that triggers when an employee is terminated in your HR system. This action should automatically deactivate their Expensify account to prevent unauthorized spending.
- Document Your Setup: Make notes of how you configured your integration, especially any custom logic or field mapping. This will be invaluable for future troubleshooting or when a new team member needs to manage the administration.
Troubleshooting Common Issues
- Data Mismatches: If information appears in the wrong field, go back to the "Map Your Data Fields" step in Zapier. The issue is almost always a field mapped incorrectly.
- Authentication Failures: Sometimes, a connection to an app can break. In your connector tool, simply go to your connected apps list and re-authenticate your account. API keys can expire, and passwords can change.
- Workflow Errors: Your connector platform will keep a log of every time your workflow runs. If it fails, check the error history. The logs usually provide a clear explanation of what went wrong (e.g., a required field like "email" was empty).
Final Thoughts
Integrating Expensify with your HR onboarding platform automates a fundamental business process, saving administrative time and setting up new hires for success from day one. Whether you use a simple native connection or build a custom workflow with a third-party tool, the goal is to create a seamless flow of data that reduces manual work and enforces compliance automatically.
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